Published 29 September 2026
At your first appointment with us you spend a full hour with a registered dietitian: we go through your goals, health history and daily routine, measure your body composition, set targets together and, in most cases, you leave with a personalised meal plan you can start the next day. No generic diet sheet, and no waiting weeks for “the plan to arrive”.
Below is exactly what happens, step by step, at our clinic at 33 Cavendish Square (Harley Street medical district, Marylebone) and online, what it costs, and what to bring.
Whether you come to the clinic or see us online, we send you a questionnaire to complete beforehand. It covers your medical history, medication, family history, symptoms, eating habits and goals. Your dietitian reads it before you arrive and starts preparing your plan, so the hour is spent on you, not on paperwork.
If you are coming online, we also ask you to send a few photos and your measurements (waist, hips and weight) before the call. We explain how to take them so they are comparable at your follow-ups.
We start by talking. We want to know:
This last part matters more than most people expect. A plan that ignores your routine or your taste is a plan you will abandon in two weeks.
In the clinic we use a professional body-composition analyser (Tanita MC-780U). In a couple of minutes it shows much more than the scale at home:
We also take measurements and progress photos. These are your baseline: every follow-up is compared against them, so you can see changes in fat and muscle, not just in kilos.
Online patients send their measurements and photos instead. Body composition by the analyser is the one thing that is only possible in person.
With your history and your numbers in front of us, we agree on targets — realistic ones, with a time frame, and not only about weight (waist, energy, symptoms, blood markers). Every person’s pace is different, and we will tell you honestly what is reasonable for you.
We build your meal plan around your metabolism, your goals and the routine you just described. Because we have already read your questionnaire, in most cases you leave the appointment with the plan, clearly explained, ready to start. (If your case is more complex — several conditions, or results we still need — we tell you and send the plan shortly after.) It is delivered through the Nutrium app, together with a shopping list and our recipe eBook, so everything is on your phone.
Not sure which programme fits you? Book a free 15-minute call with our team and we’ll point you to the right option before you commit.
Not everyone needs tests. When we do, it is simple:
Testing is an optional add-on and is not included in the programme price. If anything in your history or results needs medical attention, we will ask you to see your GP.
The comment we hear most often after a first appointment is: “That’s it? This is so easy.”
Many people arrive expecting a strict, joyless diet — “just eating salad”, as patients often put it. Instead they see meals that are practical, tasty and that the whole family can eat. That is deliberate: a plan only works if you can keep doing it.
Easy does not mean slow. Seeing progress early keeps people motivated, so we design the first weeks to be both sustainable and effective — then adjust at every follow-up.
Very little. The consultation, the questions, the targets and the meal plan are the same. The differences are:
| In clinic (33 Cavendish Square, W1G) | Online (video call) | |
|---|---|---|
| Questionnaire before the appointment | Yes | Yes |
| Measurements and photos | Taken by us | You send them |
| Body-composition scan (muscle, visceral fat, metabolic age) | Yes | No |
| Personalised meal plan on the day | Yes | Yes |
| Follow-ups and app support | Yes | Yes |
The clinic is a few minutes’ walk from Bond Street and Oxford Circus stations. Online works from anywhere — we see patients in more than 80 countries.
A large part of our patients travel to London — from Dubai, Abu Dhabi and across the Middle East, and from elsewhere in Europe. The main reason to come in person is testing: in one visit you can have your consultation, body-composition scan, blood tests, food intolerance and DNA tests done together. After that, following the programme and changing your lifestyle works just as well online, from home.
If it is easier, the laboratory can also collect your blood samples at your hotel.
As of 29 September 2026:
Full details on our prices and packages page, and how our prices compare in how much a dietitian costs in London.
That’s all. You don’t need to “be good” the week before — we want to see your real routine.
Your first appointment is with one of the HCPC-registered dietitians in Raquel Britzke’s team, who work with the clinic’s methods and protocols. Raquel founded and leads the clinic, has over 18 years of clinical experience, and the team has helped more than 20,000 people. Dietitians are the only nutrition professionals regulated by law in the UK — you can check any dietitian on the HCPC register. We consult in English, Portuguese and Spanish.
Ready to start? Book your free 15-minute call, or message us on WhatsApp.
How long is the first appointment?
A full hour. Follow-ups within a programme happen monthly, with email and app support in between.
Will I really leave with a meal plan?
In most cases, yes — we build it during the appointment so you can start right away. If we need test results before finalising something, we tell you and send the update.
Do I need a GP referral?
No. You can book directly. If anything in your history needs medical input, we will recommend you see your GP.
Is online as effective as coming in?
The consultation and meal plan are the same. The only thing you miss online is the body-composition scan; we track your progress with measurements and photos instead.
Do I have to do the food intolerance or DNA test?
No. Tests are optional and only recommended when they will change what we do for you.
I live abroad. Do I need to travel to London?
Only if you want tests done in person — many patients from the UAE and Europe come once to do the consultation and all their tests in one visit. The programme itself works fully online.
Answer a few quick questions and get a personalised recommendation from our dietitian team.
Find my programme in 60 seconds4.9★ from 600+ Google reviews · 17,000+ patients supportedGet personalized insights to enhance your well-being and achieve your goals. In this 15-minute video call, we will listen to you and guide you on what you need to do.
Schedule Your Free Assessment
Answer a few questions and receive a personalised recommendation based on your goal, health needs and preferred level of support.
Question 1 of 8